Returns & Exchanges

At OLLY, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your fit isn't perfect, we are here to help you find the right style or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all OLLY tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.